Privacy policy

PRIVACY POLICY

Last updated: July 3, 2026

1. INTRODUCTION

This Privacy Policy explains how Lennire London ("we", "us", or "our") collects, processes, and safeguards your personal information whenever you browse our website or purchase our products.

We are dedicated to protecting your privacy and complying with all applicable data protection laws, including:

General Data Protection Regulation (GDPR)
UK GDPR and the Data Protection Act 2018

2. DATA CONTROLLER

Registered Address: C. de Augusto Borderas, 26, San José, 50007 Zaragoza

Email: info@lennirelondon.com

3. PERSONAL DATA WE COLLECT

3.1 Information you provide directly

Full name
Billing and delivery address
Email address
Telephone number

3.2 Payment Information

Payments are securely processed through Stripe.

We never store complete payment information, including full card numbers.

Stripe may collect:

Payment method information
Transaction details
Fraud prevention information

3.3 Automatically collected data

When you use our website, we may automatically collect:

IP address
Browser and device information
Website activity, including pages viewed and interactions

3.4 Cookies and tracking technologies

We use cookies and similar technologies to:

Maintain website functionality
Monitor website performance
Improve your browsing experience
Deliver marketing content where your consent is required

4. HOW WE USE YOUR DATA

Your personal information may be used to:

Process and deliver your orders
Provide customer support
Handle payments and help prevent fraud
Meet legal and regulatory obligations
Improve our website and services
Send marketing communications where you have provided consent

5. LEGAL BASIS FOR PROCESSING (GDPR)

We process your personal information based on:

Performance of a contract to complete your order
Compliance with legal and tax obligations
Legitimate interests, including fraud prevention and service improvements
Consent for marketing communications and non-essential cookies

6. SHARING YOUR DATA

We only share your information with trusted third parties whenever necessary.

These may include:

Service providers

Stripe for payment processing and fraud prevention
Shopify as our ecommerce platform
Shipping and logistics partners

These companies process your information on our behalf and are contractually required to keep it secure.

7. INTERNATIONAL DATA TRANSFERS

As a company operating internationally, your personal information may be transferred outside the United Kingdom or the European Union.

Whenever this occurs, we implement appropriate safeguards, including:

Standard Contractual Clauses (SCCs)
Data Privacy Framework, where applicable

8. DATA RETENTION

We only retain personal information for as long as necessary.

Typical retention periods include:

Order information: up to 6–10 years to comply with legal and tax obligations
Customer support records: for as long as required to assist you
Marketing information: until you withdraw your consent

9. YOUR RIGHTS (EU & UK USERS)

If you are located in the EU or UK, you have the right to:

Access your personal data
Correct inaccurate or incomplete information
Request deletion ("right to be forgotten")
Restrict the processing of your information
Object to certain processing activities
Receive your data in a portable format
Withdraw consent at any time

To exercise any of these rights, please contact:

info@lennirelondon.com

10. DATA SECURITY

We apply suitable technical and organisational security measures to protect your personal information, including:

SSL encryption
Secure payment processing
Restricted access to personal data

11. COOKIES POLICY

We use cookies in accordance with applicable UK and EU legislation.

You may:

Accept or decline non-essential cookies
Update your cookie preferences using our cookie banner

12. THIRD-PARTY LINKS

Our website may include links to external websites operated by third parties.

We are not responsible for the privacy practices or content of those websites.

13. CHILDREN'S DATA

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

14. CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy whenever necessary.

Any updates will be published on this page together with the revised update date.

15. CONTACT

For any questions regarding this Privacy Policy or the handling of your personal information, please contact us: